All purchases made through this website, or over the phone through customer service, are subject to the following Terms & Conditions. In any and all bookings, the person making the booking shall be deemed to have accepted these conditions on behalf of the guest(s) named in the booking. No variation to these Terms & Conditions shall be of any effect unless made in writing by and with the authority of the company. PAYMENTS Getmerome.com is able to accept the following payment methods: Mastercard, Visa, American Express, Paypal. The company requires full payment in advance of tour in order to secure your reservation. Upon release of payment and guarantee of booking, all guests submit 100% compliance to the following Terms & Conditions Policy. Should any doubt or dispute with said Terms & Conditions arise before booking, guests are requested to contact the company before confirming a booking. CURRENCY Tours listed on this site are displayed and priced in local currency Euro. CONFIRMATION  ON GROUP TOURS  AND  PRIVATE TOURS Upon booking of a service, you will receive a confirmation email that details meeting location and specific meeting time. CANCELLATIONS Any cancellation or amendment must be communicated via e-mail to:tour@getmerome.com or via telephone: +39 3405197536. A booking is considered successfully canceled or amended only after company sends  notification via email  or sms. Due to the complex planning, logistics, and ticket issuing  the company cannot guarantee  full refunds in every case. If you request a date  and time change Get Me Rome  will attempt to honor your request; However Get Me Rome cannot guarantee  change requests as all requests and amendments are subject to availability. VALID IDENTIFICATION Please ensure that all members of your party have a valid ID on them on the day of the visit. This is particularly important for guests who have qualified for a reduction based on age or student status. Students should bring a valid photo ID to every tour. LIABILITY All services are subject to the laws and regulations of the country in which they are provided. Getmerome.com is not responsible for any baggage or personal effects of any individual participating in the tours or trips arranged by Getmerome.com. FORCE MAJEURE If a site, attraction, or visit on your schedule tour service is closed due to force majeure, including strikes or other unforeseen closures, Getmerome.com will do its best to contact guests as  soon as possible, and offer a suitable substitution, reschedule a different service, or provide a refund, pending availability and at full company discretion. DISPUTES The terms and conditions of use will be sustained and interpreted by the Italian law. Any controversy derived or connected to the execution of terms and conditions of use will be passed on to the exclusive jurisdiction of the legal court of Rome  that follows. CONTACTS The best way to reach us for non-urgent matters  is by email at tour@getmerome.com. Our team will try to get back to you within 24 hours with a full response.  In urgent cases you can get us on: +39 3405197536